Privacy Policy

Privacy Consent Policy

Tinaxe Equipment Engineering and its affiliates (herein after referred to as “Tinaxe”) is a strong believer in Business Ethics, Transparency and Privacy of data and these are our pillars for the growth of all our businesses in this digital era. Tinaxe believes in integrity and security for the information that is made available or revealed by the user on the website. Tinaxe understands the importance of the nature of the information and the need for securing the same.

No information with Tinaxe is therefore shared, in breach of confidentiality and non-disclosure agreement with its customers/clients.

The user may visit the website without any prior intimation to Tinaxe. However, in certain circumstances, Tinaxe requires the user to disclose its identity. In such situation, you may be required to reveal your true and correct identity.

Tinaxe does not rent, sell, or share personal information about the user with any third party except to provide products or services you've requested, when we have your permission, or under the following circumstances, where:

  1. We provide the information to trusted partners who work on behalf of or with Tinaxe under extremely strict confidentiality agreements. These companies may use your personal information to help Tinaxe communicate with you about offers from Tinaxe and our marketing partners. However, these companies do not have any independent right to share this information

  2. We have a parent's permission to share the information if the user is a child under age 13

  3. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims

  4. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law

  5. We transfer information about you if Tinaxe is acquired by or merged with another company.

You may choose to give us personal information, such as your name, contact information, online identifiers, IP address, account identifier, e-mail id, product ownership history and address that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. For this you need to return the message containing the inaccuracies to the sender with details of the correction requested.


Mailers

Tinaxe may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer or write back to us to ‘opt-out’. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.


Anti-spam policy

Tinaxe recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by Tinaxe, are subject to spam check, in coordination with spam check solutions provider’s subscription service. Any email identified as spam will be rejected with sufficient information to the Sender for taking necessary action. With this measure, along with other technical spam reduction measures, Tinaxe hopes to minimize the effect of spam emails. Tinaxe reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.


Cookies and other technologies

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Tinaxe web sites, but we do so in ways that keep the information anonymous. Tinaxe or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We follow reasonable security practices to protect the information of the user and maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page. For;

Notice to interested parties in accordance with art. 13 Legislation Decree.  196/2003 (Personal Data Protection Act). art. 13 GDPR 679/2016 (The European General Data Protection Regulation)

We wish to inform you pursuant to the data protection Legislative Decree No. 196/2003 and to GDPR 679/2016, as subsequently amended, are to provide the protection of persons and other subjects under the processing of personal data. In accordance with the regulations in force, this notice shall be in line on the principles of integrity, fairness, legality and transparency to safeguard and protect your privacy rights.

to fulfill Personal data shall be collected and processed in compliance with the current provisions of the privacy code (Legislative Decree No. 196/2003 and GDPR 679/2016). 

a) The identity of the holder and contact details: 

the Data Controller of such data is Tinaxe Engineering. A list of the additional parties responsible for processing personal data and of any eventual authorized data processing will be safeguarded and managed at the company address.

b) Scope of the authorization:

i) for the purpose to fulfill Legal obligations (to include administrative, tax and accounting obligations, civil law, under the community and non-EU legislation) and contractual obligations of best business practices shall be subject to the fulfillment of sales contracts with a view to supplying specific goods, maintenance and assistance related to Tinaxe products.

ii) the purpose to implement and fulfill activities directly related to the provision of services/goods/sales on behalf of Tinaxe as well as in general for the scope of exercising business closely linked to Tinaxe is formed on the basis of a contractual relationship to meet the demands prior to the conclusion of any contract and to suit the specific requirements to include pre-contractual information; To also fulfill the purpose of all necessary order processing operations and post-contractual obligations; to comply or enforce compliance with obligations concerning the keeping of accounting registers and tax obligations; to perform mediation activities aimed at settling possible disputes, to take necessary legal measures and depending on the circumstances, to impose the transfer of receivables to third parties (to include factoring/credit recovery  companies);

iii) to fulfill the purpose designed to promote the business by way of example, sending updates and promotional material to also include trade-related matters, advertising, the offering of goods and services. Promotional activities shall be undertaken and not limited to the following in the form of: mail, internet, phone, multi-media messaging service, E-mailing, text messaging, newsletters from both Italy and overseas (to include non-EU countries), on behalf of Tinaxe as well as third parties with whom all have contractual relationships in connection with the aforementioned headquarters.

c) personal data subject to processing purposes:  

any sensitive data concerning identifying or identifiable subjects,( natural persons) directly or indirectly  is considered identifying in particular by reference to an identifier such as a name, identification number, location data, an online identifier.

d) purposes and methods for handling data:  

is carried out by means and/or without aid of automated mechanisms for individual operations or series of operations and in any case in such a way to guarantee security, confidentiality, collection, recording, storage, organization, processing, selection, extraction, comparison, interconnection, communication, blocking, erasure and destruction of data.

e) Conferring data:

mandatory and/ or optional.  It is necessary to explicitly grant the consent of processing the data in order to fulfill trading purposes mentioned in section 2) letter C).

f) The Consequences of failing to provide data:

impossibility of contractual conclusion  for the requested provision of mandatory data.

g) Data communication and Dissemination:

data provided on public entities for legal obligations, natural persons or legal entities are entrusted and managed by the Data Controller and/or person in charge with the processing of data.  Personal processed data shall not be disseminated but communicated to well-defined subjects. Based upon the roles and performed tasks, internal and external personnel are entitled to perform their respective competences within the limits of his or her expertise in accordance with the instructions appointed to them by the Data Controller.  This information may be designated to persons who are entitled to comply under the provisions of the law, regulations and legislation, as to correspondence societies, banking and credit institutes, law firms, consultancy firms, insurance-related companies (including credit institutes), computer equipment maintenance companies, specialists or  companies providing financial services, fiscal authorities, tax advisors, self-employed or temporary professionals, agents, third party societies acquiring the company or business branches or individual credits (or lots).  The list of third parties to whom the data may be communicated shall be stored and managed via the data controller at the aforementioned headquarters.

h) Rights of the data subject:

as indicated to art. 7 of the Legislative Decree. 196/2003 and according to art. 15 (right of access), 16 (right to rectification), 17 (right to erasure), 18 (right to restriction of processing), 20 (right to data portability), 21 (right to object) pursuant to GDPR 679/2016; The data subject may exercise his or her rights in writing to the Data Controller at the above address or send an email directly to privacy@tinaxe.com.

i) Transfers of personal data:

the Data Controller shall not transfer any personal data to third countries; however it reserves itself the possibility of utilizing Cloud storage and in this case service providers will be selected among those who provide adequate guarantees, as foreseen in art. 46 GDPR 679/2016.

j) Data storage:

the aforementioned Data Controller shall keep and process personal data within an appropriate time-limit, insofar as this is closely relevant to the purposes mentioned and anyhow exceed no later than a maximum period of ten years or for a period of time subject to the tax, civil code provisions governing.

k) Revocation of consent:

having regard to art. 23 of the Legislative Decree No. 196/2003 and art. 6 pursuant to GDPR 679/2016, the data subject may revoke the consent at any time in writing to the Data Controller at the above address or via e-mail to: privacy@tinaxe.com.

l) Right to Lodge a Complaint:

the data subject shall have his or her rights to lodge a complaint with a supervisory authority, in particular in the Member of State of his or her habitual residence.

m) Data source and methods:

processed personal data are provided by the data subject of interest and carried out for the following purposes: for information requirements or for information to be obtained via emailing, by filling-in “contact request” forms, making trade visits or telephone communications, arranging meetings at exhibitions/trade-fairs or shows, the scope to meet and contact retailers/dealers, the request of services or sales activities/procurement of goods and for former commercial transactions.

n) Automated decision-making processing:

the Data Controller shall not apply any processing of data that is carried out solely on automated decision-making means.